K9999 — Privacy Policy and Data Protection

At k9999, privacy isn't a marketing promise — it's built into the platform's foundation. This document clearly explains what data we collect, why we collect it, how we use it, and what you can do to exercise your rights as a data subject. In compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018).

Last updated: January 2026 LGPD — Law No. 13,709/2018 English (en)

Privacy at k9999 in Six Points

Before diving into the full document, here are the principles that guide how k9999 handles every piece of data you share with us.

We Only Collect What's Necessary

K9999 collects only the data strictly necessary to create your account, process transactions via Pix, boleto, or card, meet legal obligations, and personalize your experience. No data is collected for its own sake.

SSL Encryption on All Transactions

All information transmitted between your phone or browser and k9999's servers is protected by 256-bit SSL encryption. Banking and payment details are never stored in plain text.

Your Data Is Never Sold

K9999 does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data is only shared when required by law, to process payments, or to operate essential platform services.

You Control Your Own Data

As a data subject under the LGPD, you have the right to access, correct, port, and request the deletion of your personal data on k9999. These requests can be submitted directly through our support team, with a guaranteed response within 15 days.

Full Transparency on How Your Data Is Used

This document describes every category of data collected, its specific purpose, and its retention period. There is no behind-the-scenes data use that is not explicitly described here.

LGPD Compliance

K9999 operates in compliance with the General Data Protection Law (Law No. 13,709/2018). We have a Data Protection Officer (DPO) responsible for ensuring that the rights of data subjects are upheld.

LGPD — General Data Protection Law

This Privacy Policy complies with Law No. 13,709/2018 (LGPD), which governs the processing of personal data in Brazil. As a data subject, you have rights guaranteed by law — and k9999 is committed to honoring them in full. To exercise your rights or ask any privacy-related questions, please contact our DPO at privacidade@k9999.life.

Privacy Policy — k9999

This document describes how k9999 collects, uses, stores, and protects your personal data. By creating an account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. Version in effect: January 2026.

1Who We Are & Scope of This Policy

K9999 is a Sports Betting and online casino platform operated for users in Brazil, accessible at k9999.life. In this document, "k9999", "we", "our", or "platform" refer to the operating company. "You", "user", or "data subject" refer to the individual who accesses or uses k9999's services.

This Privacy Policy applies to all personal data collected during use of the platform, including site browsing, the registration process, deposits and withdrawals (via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, or TED), Sports Betting, Live Casino, slots, crash games, and interactions with customer support.

This policy applies solely to data processing carried out by k9999. Third parties whose services you access through links on the platform have their own privacy policies, for which k9999 bears no responsibility.

2Personal Data We Collect

K9999 collects different categories of data depending on how you interact with the platform. Below we list each category with concrete examples:

Category Examples Required
Identification Full name, CPF, date of birth, RG/CNH Yes
Contact Email address, mobile number Yes
Address Street address, neighborhood, city, state, ZIP code For KYC
Financial Pix key, transaction details (amounts, dates, methods) Yes
Behavioral Betting history, games accessed, sessions, preferences Automatic
Technical IP address, browser type, operating system, device Automatic
Communication Support contact history, open tickets When triggered

Sensitive data — such as health information, ethnic origin, or religious beliefs — is never collected by k9999 under any circumstances.

3How We Collect Data

K9999 collects data through three main channels:

  • Directly from you: at the time of registration, while completing your profile, when requesting withdrawals (providing your Pix key or banking details), when submitting documents for KYC verification, and when contacting support.
  • Automatically by the platform: technical and behavioral data are collected automatically as you browse k9999. This includes your connection IP address, the device you are using (mobile, tablet, or computer), browser type, pages visited, session duration, and interactions with platform elements.
  • Through cookies and similar technologies: as described in section 8 of this policy, k9999 uses functional, performance, and analytics cookies to ensure the platform operates correctly and to understand how users interact with it.

K9999 does not purchase or obtain personal data from data brokers or third-party lists. All data we hold about you was either provided directly by you or generated through your direct interaction with the platform.

4Purpose of Data Processing

Every piece of data collected by k9999 has a specific, declared purpose. We do not use your data for purposes other than those listed below without prior notice and, where required, without obtaining fresh consent:

  • Account creation and management: your identification and contact data are used to create, authenticate, and maintain your account on k9999.
  • Financial transaction processing: financial and banking data is used exclusively to process deposits via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, or TED, and to execute withdrawals to the account provided by the account holder.
  • Identity Verification (KYC): documents such as national ID, CPF, and proof of address are used to fulfill legal obligations related to identity verification, anti-money laundering, and fraud prevention.
  • Experience personalization: behavioral data and preferences are used to personalize the events and games suggested to you on the platform — for example, highlighting Brasileirão matches if you frequently bet on domestic football.
  • Customer support: the support interaction history is retained to ensure continuity of service and to improve the quality of responses.
  • Security & fraud prevention: technical data such as IP address, device, and behavioral patterns are analyzed to detect unauthorized access attempts, multiple account creation, and other fraudulent activities.
  • Compliance with legal obligations: in certain situations, k9999 is legally required to disclose data to competent authorities, such as the Federal Revenue Service, the Central Bank, or the Financial Activities Control Council (COAF).
  • Communication & marketing: with your consent, your contact details may be used to send communications about promotions, news, and platform updates. You may opt out of these communications at any time.

5Legal Basis for Processing (LGPD)

The LGPD requires that each personal data processing operation have an explicit legal basis. k9999 grounds the processing of your data on the following bases set out in Article 7 of Law No. 13,709/2018:

  • Contract performance (Art. 7, V): processing of data necessary to perform the service agreement — account creation, bet processing, deposits, and withdrawals.
  • Compliance with a legal or regulatory obligation (art. 7, II): identity verification, anti-money laundering compliance, and reporting to the relevant authorities when required under applicable Brazilian law.
  • Legitimate interest (art. 7, IX): fraud detection, platform security, and behavioral analysis to improve services — always limited to the minimum necessary and without overriding the rights of the data subject.
  • Consent (Art. 7, I): sending marketing communications and use of non-essential cookies. Consent may be withdrawn at any time without affecting access to any other k9999 services.
The legal basis for each processing operation is available in detail upon request to our DPO. Please get in touch by emailing privacidade@k9999.life.

6Data Sharing with Third Parties

K9999 does not sell your personal data to third parties under any circumstances. Data is shared only in the situations described below, always with appropriate safeguards and limited to what is strictly necessary for each purpose:

  • Payment processors: to process deposits and withdrawals via Pix (Banco Central do Brasil), boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED. These partners process financial data solely to complete the transaction you requested.
  • Casino game providers: your username and session balance are shared with slots and Live Casino providers to enable gameplay. These providers do not have access to your full identification data.
  • Identity verification services (KYC): when necessary, documents are processed by partners specialized in identity verification, who operate under confidentiality agreements and LGPD compliance obligations.
  • Analytics & security: fraud analysis and security tools may receive anonymized or pseudonymized technical data to detect suspicious patterns.
  • Legal authorities: when required by court order, police investigation, Central Bank oversight, COAF, or other competent authorities, k9999 will provide the requested data in accordance with the applicable legal determination.

All third parties that receive data from k9999 are contractually required to treat it with confidentiality and to use it solely for the specific purpose for which it was shared.

7Data Storage & Security

Personal data belonging to k9999 users is stored on servers with appropriate technical and organizational measures to protect it against unauthorized access, loss, destruction, or improper disclosure.

  • Encryption in transit: all communication between your device and k9999's servers uses HTTPS with 256-bit SSL encryption.
  • Encryption at rest: sensitive data stored on our servers — such as identity documents submitted for KYC and banking information — is encrypted.
  • Access control: only employees with a verified operational need have access to users' personal data, with mandatory multi-factor authentication required.
  • Ongoing monitoring: k9999 maintains active monitoring for unauthorized access attempts and has incident response procedures in place.
  • Banking details: credit card numbers are not stored on k9999's servers. Processing is handled entirely by our partner payment processors, which are certified to PCI-DSS standards.

In the event of a security incident that may affect your personal data, k9999 will notify the National Data Protection Authority (ANPD) and the affected data subjects within the timeframes set out by the LGPD.

No security system is 100% impenetrable. We therefore recommend using a strong, unique password for your k9999 account and never sharing your login credentials with anyone.

8Cookies & Tracking Technologies

K9999 uses cookies and similar technologies to ensure the platform runs correctly, analyze user behavior on an aggregated basis, and continuously improve the overall experience. See the cookie categories used below:

  • Essential cookies: required for the platform's core functions — authentication, session management, and security. They cannot be disabled without affecting your use of k9999.
  • Performance cookies: collect aggregated data on how users navigate the platform (most visited pages, load times, errors). This information is anonymized and used for technical improvements.
  • Functional cookies: remember your usage preferences — such as language, layout, and notification settings — so you don't have to reconfigure everything on each visit.
  • Analytical cookies: allow us to understand platform usage patterns in aggregate. With your consent, they may be used to personalize content and betting suggestions based on your history.

You can manage your cookie preferences through the banner shown on your first visit to the platform or through your browser settings. Declining non-essential cookies does not prevent you from using k9999, but may limit some personalization features.

9Data Retention

K9999 retains personal data for as long as necessary to fulfill the purposes described in this policy, observing the minimum legal retention periods required under Brazilian law. Once an account is closed or the need for the data has ended, it is either anonymized or securely deleted.

  • Account & identification data: retained for as long as the account remains active, plus a 5-year period following closure, in accordance with legal and tax obligations.
  • Financial transaction history: retained for a minimum of 5 years after each transaction, in compliance with Central Bank of Brazil regulations and anti-money laundering rules.
  • KYC Verification Documents: kept for as long as the account is active, plus 5 years after it is closed.
  • Betting history: retained for as long as the account remains active, plus 2 years after closure for internal audit purposes.
  • Support data: tickets and support history are kept for 2 years after a ticket is closed.
  • Analytics cookie data: retained for up to 12 months, after which they are anonymized or deleted.

10Your Rights as a Data Subject (LGPD)

The Brazilian General Data Protection Law (LGPD) grants you a set of rights regarding your personal data. k9999 is committed to fulfilling each of them within the timeframes established by law — generally up to 15 days from the date of the request.

Access

You may request a copy of all personal data k9999 holds about you, including the categories, purposes, and retention periods.

Correction

If any of your personal data is incorrect, outdated, or incomplete, you may request a correction at any time through k9999's support team.

Deletion

You may request the deletion of your data processed on the basis of consent. Data required to fulfill legal obligations cannot be deleted before the minimum legally mandated retention period.

Portability

You may request your data in a structured, machine-readable format for transfer to another controller, in accordance with ANPD regulations.

Consent Withdrawal

Where processing was based on consent (such as marketing emails), you may withdraw that consent at any time, free of charge and without providing a reason.

Data Sharing Information

You have the right to know which public and private entities k9999 has shared your personal data with, and for what purpose.

To exercise any of these rights, send your request to privacidade@k9999.life with the subject line "LGPD Rights — [your CPF]". We will respond within 15 calendar days with a confirmation and, where applicable, the requested data or confirmation of the operation.

11Data of Minors

K9999 is a platform intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors.

If you suspect a minor has created an account on k9999, contact our support team immediately. Once confirmed, we will close the account, delete all the minor's data, and return any balance that may have been deposited. We take this seriously because protecting minors is non-negotiable at k9999.

If you are a parent or legal guardian and believe a minor used your information to create an account on k9999, please contact support immediately via live chat or by emailing suporte@k9999.life.

12International Data Transfers

Part of the technology infrastructure supporting k9999 may be hosted on servers outside Brazil. When this occurs, international transfers of personal data are only carried out to countries or organizations that offer a level of protection equivalent to the LGPD, or on the basis of specific contractual clauses that safeguard the rights of data subjects.

  • K9999's partner cloud infrastructure providers are subject to contracts that include data protection clauses equivalent to those required by the LGPD.
  • Casino and slots game providers that operate servers internationally are contractually required to handle the data of k9999's Brazilian users to the same protection standards applied in Brazil.
  • No international transfers are made to countries that the ANPD has declared inadequate in terms of personal data protection, without the adoption of additional safeguards.

13Changes to This Privacy Policy

K9999 may update this Privacy Policy periodically to reflect changes in legislation, our data processing practices, or new services offered on the platform. Changes that significantly affect your rights will be communicated by email at least 7 days in advance.

The latest version of this policy will always be available on this page, with the effective date clearly shown at the top of the document. We recommend reviewing it periodically. Continued use of the platform after a new version takes effect constitutes acceptance of the changes made.

If you disagree with any changes, you have the right to close your account before the new version takes effect. Any available balance will be processed normally for withdrawal via Pix after closure, in accordance with the terms in force at the time of the request.

14Contact, DPO & Privacy Channel

K9999 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this policy and serving as the point of contact between data subjects and the company.

  • DPO Email: privacidade@k9999.life — for requests related to LGPD rights, questions about data processing, and formal privacy complaints.
  • General support: suporte@k9999.life — for operational matters related to your account, withdrawals, and bets. Response within 24 hours.
  • Live chat: available directly on the platform, 24 hours a day, 7 days a week, with support in Portuguese by Brazilian professionals.
  • Help center: see our FAQ page for quick answers to the most common questions.

If you are not satisfied with k9999's response to a privacy-related request, you have the right to file a complaint directly with the National Data Protection Authority (ANPD) through the authority's official website.

This Privacy Policy is governed by Brazilian law, in particular Law No. 13,709/2018 (LGPD) and complementary regulations issued by the ANPD. Any disputes will be resolved in the courts of São Paulo, SP.

Other k9999 Policies

Alongside this Privacy Policy, the following documents complement the rules governing use of the platform and help protect your rights.

Privacy in Your Daily k9999 Experience — What It Means for You

When you open k9999 on your phone to follow a Brasileirão match and place a bet, several processes happen behind the scenes at the same time. The connection is encrypted from the first byte to the last. Your account authentication verifies that it is really you logging in — not someone else trying to use your credentials. Every financial transaction you make, whether a Pix deposit of R$ 50.00 or a withdrawal after hitting an accumulator, goes through multiple layers of verification that protect both your money and your information.

Most people don't think much about this until something goes wrong on a platform. k9999 would rather you understand how your data is handled before any issue comes up — because proactive transparency is far more useful than an apology after the fact. That's why we wrote this policy in plain language, with as little legal jargon as possible, genuinely trying to explain what happens with every piece of information you share with us.

One point worth highlighting is financial transactions. When you make a deposit via Pix at k9999, we share only the minimum information necessary to complete the transaction — the destination Pix key, the amount, and the identification details required by the Central Bank. We do not store credit card numbers on our servers. We do not store your banking password anywhere — and we will never ask for it. If someone contacts you claiming to be from k9999 and asks for your banking password, it's a scam. Our team will never make that kind of request.

About your betting history: yes, we keep a record of your bets — which events you wagered on, the amounts, and the outcomes. This is necessary for two main reasons. First, so you can review your own history through the account dashboard. Second, because Brazilian law requires financial platforms to retain transaction records for a minimum period. This history is not used to sell behavioral profiles to third parties — it is kept internally for operational and legal purposes.

The LGPD gave Brazilians a genuine set of rights over their own data. At k9999, those rights work in practice. If you want to know exactly what data we hold about you, send an email to privacidade@k9999.life and within 15 days you'll receive a full report. If you need to correct inaccurate information on your profile, you can do that directly through the dashboard or by contacting support. If you want to close your account and request deletion of your data, that request will be processed and you'll receive a confirmation — along with details about which data we are legally required to retain and for how long.

Cookies are another area that tends to raise questions. k9999 uses essential cookies to keep you logged in as you navigate the platform — without them, you'd have to sign in at every click. With your consent, we also use analytics cookies to understand which parts of the platform are working well and which need improvement. We do not use cross-site tracking cookies to build a browsing profile outside of k9999 — what you do on other sites is none of our business.

To sum up the spirit of this policy in plain terms: k9999 collects the minimum data needed to deliver a quality service, protects it with robust technology, never sells it to anyone, and respects your rights as a data subject. If at any point something feels unclear or you feel your rights have not been respected, the privacy channel is open — and we take every request seriously.

Your Data, Protected · k9999

Bet Safely at k9999

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Responsible Gambling — k9999's Commitment

K9999 is intended exclusively for users aged 18 and over. Betting should be a form of entertainment — never a source of financial stress. If you feel you've lost control over your gambling, use the limit and self-exclusion tools in your account dashboard or visit our Responsible Gambling. For emotional support, call CVV: 188, available 24 hours a day.

View Responsible Gambling Tools
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